Monthly Service Plans

Many businesses outsource their computer staffing needs because they don’t need a full-time computer support person. Computer 911 professionals act as your staff member -- ready to assist and advise when you need help with technology.

Detailed technical and activity records are maintained for your company. You gain certified professionals familiar with your needs, while saving the expense of a full-time technical staff.

When you choose a Computer 911 Monthly Service Plan, computer and network problems can be detected early. Proactive steps can be taken to ensure system reliability, integrity, and security. This frequently prevents a costly crisis situation. Service is delivered through onsite visits, remote network administration, shop repair, telephone help desk, and e-mail.

Monthly Service Plans typically include
  • Maintain records of computer network details and service history
  • Preventive maintenance and upgrades as computer performance needs change
  • Relocate systems, perform repairs, and support staff members' computing needs
  • Work with software vendors to resolve operational issues
  • Monitor NT Server System, Security, and Application event logs
  • Monitor NT Server backup tape and power systems to protect your valuable data
  • Research and resolve NT Server error messages as they occur
  • Perform NT Server system upgrades as directed by Microsoft
  • Perform workstation and server application software upgrades as needed
  • Manage and respond to security issues as they arise
  • Manage NT Server access permissions on a per-user basis
  • Administer users, adding new hires and disabling terminations
  • Detect, monitor, and resolve computer virus infections
  • Work with telecommunication providers to resolve data communication issues

Choose the most convenient method

Regular Monthly Service Plan:

Sign up for two or more hours per month. You may reserve the same day and time each week. You'll get priority service at special rates. The hourly rate is $110 for standard pre-subscribed hours. The Monthly Service Plan is billed in advance each month. Service requests beyond the subscribed amount during each month are billed at the hourly rate of $125. Hardware and software purchases are additional.

On Demand

Call us when you need us, whether it's one hour a month or 30. Depending on how quickly you need us, you can choose Standard, Priority, or Emergency Service.

  • Standard Service is scheduled at the next available appointment time and is billed at the hourly rate of $125.
  • Priority Service means other scheduled clients are pre-empted to provide you a fast response and is billed at the hourly rate of $150.
  • Emergency Service means we drop everything, calling technicians off current jobs to provide you an emergency response and is billed at the hourly rate of $195.

Don’t panic, Call 911

All plans are customized for your needs.
Call us at 414-278-7911 or email info@comp911.com